by Will Ratliff | Aug 13, 2015 | Communication Skills, Customer Service, Leadership Development, Organizational Development
I’m a big advocate and proponent of customer service. As in a huge believer. Ever since my mid-20s when I worked in a retail store called Eastern Mountain Sports and went through some phenomenal training, I am sold out on quality customer care and training....
by Will Ratliff | Feb 19, 2015 | Ice Breaker Games, Icebreakers, Organizational Development, Team Building Activities
Here are some free app’s that you can use to run icebreaker activities in meetings and for special events. All of these app’s are free; although, some of them offer “Pro” or paid versions that offer even more activities or icebreaker questions....
by Will Ratliff | Jan 27, 2015 | Corporate Team Building, Organizational Development, Team Building, Team Building Activities
There are a lot of ways to motivate your team and let them know you appreciate them. Since we are in the season of major award shows and nominations, I wanted to offer some suggestions on ways to help motivate and encourage your people “red-carpet style.”...
by Will Ratliff | Jan 6, 2015 | Leadership Development, Organizational Development, Team Building
Now is the time when people think about and set New Year’s Resolutions. Chances are you have as well. However, I am not a big fan of most New Year’s Resolutions and here’s why: They’re rarely specific. They’re easy to break. They lack...
by Will Ratliff | Oct 21, 2014 | Corporate Team Building, Organizational Development, Team Building, Team Building Activities
There are words and phrases that get watered-down, misused, and ultimately can get a bad reputation. Team building is one of those, especially when people discuss team building activities. Now, just about everything is labelled as team building as long as it’s...
by Will Ratliff | Oct 7, 2014 | Corporate Team Building, Leadership Development, Organizational Development, Team Bonding Activities, Team Building Activities, Team Games
There are a lot of team building activities that exist, and there are also a variety of team building companies that boast everything from a Drum Circle to Cooking to get your team engaged, communicating, and more productive. Sure, they may sound like fun, but what...
